Data center services

Remote hands

With our remote hands service, your colocation deployment is always backed by experienced technicians on the ground. We handle the physical tasks, from hardware installs and patching to shipping and receiving, so your team can focus on strategic work, not site-visits.

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Choose the provider that drives business value

Sustainable data centers

We recycle hardware and use only renewable energy. In Sweden, we're reusing our excess heat to boost efficiency and cut environmental impact. Smart, sustainable, and committed to a greener future.

Take charge over your costs

Scale your business, not your costs. We offer simple, predictable pricing with no hidden fees. Egress is included in most products, so you can grow without surprise charges.

Compliance made simple

Protected by EU regulations and strict access policies, and ISO 27001-certified, we prioritize your data security at every level – ensuring compliance, protection, and peace of mind.

Effortless operations, delivered on-site

Whether you need a technician to install interface cards, patch to a schedule, inventory equipment with digital photos, or handle shipping/receiving, we’ve got you covered. Available in our Falkenberg, Stockholm and Oulu data centres during business hours (with special arrangements in partner sites), this service means you don’t need to dispatch staff or travel to the facility – you simply tell us what needs doing, and we get it done.
Effortless operations, delivered on-site

Hands-on expertise when and where you need it

On-site technical assistance and installation

Save time and travel by making use of our technician team on-site at your cabinet. From hardware installation to card interface swaps, we undertake the manual tasks so you can allocate your internal team to higher-value projects.

Shipping, receiving and logistics handled

Let us act as your on-site logistics partner. We receive shipments, inspect equipment, import it into our facility, and manage delivery to rack level–ensuring your colocation space is ready when you are.

Business-hour availability with tailored partner-site options

Our remote hands service operates during business hours across our five primary facilities. Need service at a partner data centre? We’ll work with you to negotiate and tailor access, ensuring you’re covered even outside our standard footprint.

Frequently asked questions

What is remote hands?
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Remote hands refers to on-site technical services at a data centre, provided by the facility’s staff, for tasks your own team cannot perform remotely.
Which locations are covered by your remote hands service?
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Our service is available in our Falkenberg, Stockholm and our Oulu data centres during business hours. For partner sites, availability must be negotiated.

How quickly can I request and get service done?
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Requests are handled as swiftly as possible; typical tasks start within two business days, depending on workload.

What tasks can your technicians perform?
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We handle hardware installs, interface card removal/installation, patch-panel work, inventory and photo documentation, shipping/receiving, simple troubleshooting and more–based on your supplied schedule.
Can I access the equipment myself or use the technician’s console?
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No. For this service, you do not receive admin or SSH access and we do not provide IDS/IPS tools. Our technicians act as your on-site hands under agreed scope.